Faq

  • How do I install my Marble tiles? Installing marble tiles requires precise handling due to their delicate nature. Ensure the surface is level, clean, and dry before laying the tiles. Use a white thin-set mortar to prevent color bleeding and ensure the tiles are evenly spaced. For detailed instructions, visit our tile installation guide.

  • Do you offer a fitting service? Yes, we offer a professional fitting service for all our tile products. Contact us to schedule an installation by our certified experts.

  • What preparation does my floor/wall need? Preparing your floor or wall for tiling involves cleaning the surface, ensuring it's level, and applying a suitable primer. For moisture-prone areas, waterproofing may also be necessary.

  • What grout colour should I use for marble tiles? We recommend choosing a grout color that complements or closely matches your marble tiles to enhance the natural beauty of the stone.

  • What adhesive do I use for marble tiles? A white adhesive made specifically for marble tiles is best to avoid staining and to provide a strong bond.

Cleaning and Maintenance

  • How do I keep my floor tiles clean? Regular sweeping and damp mopping with a mild detergent are generally sufficient to keep your floor tiles looking new.

  • How do I keep my marble tiles clean? Use a pH-neutral cleaner designed for natural stone. Avoid acidic cleaners which can etch marble surfaces.

  • Do I need to seal my stone marble tiles? Yes, sealing marble tiles is recommended to protect them from staining and moisture absorption.

  • Do I need to seal my grout? Sealing grout can help prevent staining and mold growth, especially in wet areas.

Additional Services and Policies

  • Why are your prices so good? We source directly from the manufacturers and maintain low overhead costs to provide our customers with high-quality products at competitive prices.

  • Can I speak to someone? Absolutely! Our customer service team is available to answer any questions you have. You can contact us via email, phone, or visit us in person.

  • What happens if my order is damaged or missing something? Please contact us immediately if your order arrives damaged or incomplete. We will address and resolve the issue swiftly.

  • Do you offer quantity discounts? Yes, we offer discounts for large orders. Please contact us for more details if you are making a bulk purchase.